Spotlight On: #wirralhospice #lottery; a chance to win, a way to care… EVERY WEEK #hospicelottery #inittowinit #lotterywinner #charity #wirral #wirralhospice

Lottery ballsOn the 2nd Jan, 1998, the Spice Girls were topping the charts with their famous ballad, Too Much. It was the same day as Wirral Hospice St John’s ran our first lottery draw. The first £2,000 jackpot winner certainly didn’t think it was ‘too much’ and many more people since, can only agree.

Today, our hospice lottery has grown to around 12,500 players every week making a massive contribution to the essential specialist palliative care and support services our charity provides for the people of Wirral.

Wirral Hospice’s lottery is a fun way to get involved and to have a chance of winning a decent cash prize. However, many people will say that they’re NOT in it to win it and see it very much as a way of showing their support. It’s all above board as we’re regulated by the Gambling Commission and we always ask people to gamble responsibly.

For just £1 each week (£4.34 a month), a member will be issued with a unique five figure number which is then entered into our random electronic draw every Friday. Once the numbers have run, we contact the big winners by phone and then have to ensure all the cheques are sent out to the lucky lottery prize winners.

Carl, our Lottery Manager: “The best job of the week is calling up the first prize winner and letting them know that they’ve won £2,000! I’ve had tears and laughter with the winners, and I’ve also had the odd expletive from a couple of people who didn’t believe me!”

27.07.18Wirral Hospice’s top lottery prize is very nice at £2,000, but often the second prize is even bigger. In fact the £500 second prize, can ‘rollover’ up to a maximum of £10,000!

The explanation for this is that the random number generator can stop on any one of 100,000 numbers (00000 to 99999) for each prize. The machine keeps going until it finds an actual player’s number for the £2,000 and every other of the total of 34 prizes, except for the second prize.

If the number it falls on for the second prize is NOT any of our player’s numbers – it rolls over by £500 a week. It can be won at any multiple of £500 as it rolls but, at 20 weeks, the machine is set so that the 2nd prize must be won if it hasn’t been before then.

It is fantastic when anyone wins but it is especially gratifying when a long term member’s number comes up for one of the big prizes! Our most recent £10,000 winner was a lady from Rock Ferry who had been a member of our lottery, for all of its 20 years.

“That was particularly heart-warming” says Carl, “the lady was surprised, shocked and delighted, all at the same time. It was a great call to make”.

Carl’s team of dedicated lottery staff and volunteers consists of 2 x part-time  administrators, 3 x canvassers, 3 x collectors and a further small number of invaluable volunteers who, variously, sell single tickets, send out winning cheques, post reminder/new members’ letters and also do some community subscriptions collecting.

In its early days, the Wirral Hospice St John’s lottery was very much a ‘cash collection’ operation – people signed up and committed to paying £4.00 every four weeks. The legacy is that we continue to collect cash from a significant number of people around the Wirral. For many, especially older people, it is the only way they will play. A friendly face every four weeks is something they look forward to. Rachel, Ian and Tracy are our cheery collectors.

Also out and about in all weathers our canvassers, Frank, Nigel and Kevin, are knocking on doors! They are assigned an area and off they go. We know there is a lot of competition for people’s charity pound(s) these days. Despite the challenges of ‘cold -calling’, many people do sign-up on the doorstep or, in the small businesses we sometimes call on. It’s a great way for people to get involved and demonstrate the goodwill they feel towards the hospice.

The canvassers will tell you that 99% of people are very polite. Sometimes the strategy is to warm people up with a lottery branded leaflet to let them know that they’ll be getting a knock soon. Sometimes they’ll just knock and win people over immediately with a mix of charm and gentle persuasion. Wirral Hospice St John’s is certainly ‘worth it’ to them.

Nowadays, many people will make a card payment or commit to a standing order. As a nod towards the electronic age people can also sign up at our website. Some traditionalists still like to use their trusty cheque-books!

Our administrators, Kate and Laura, are busy every day (they share the hours) answering queries from new and existing players, while processing the quarterly, half yearly or annual payments of existing members. They also make sure all the weekly single ticket numbers are entered into the draw. When they’ve balanced the books, by Thursday pm, double-checked by Carl on a Friday morning, the draw is ready to roll!

Like every other part of the hospice, the lottery team is complemented by the commitment and support of our wonderful volunteers. There are up to 20 people who collect monies in their own communities and we are eternally grateful to them.

We reserve a special thanks to Margie Freeman, our dynamic fundraising volunteer . She’s a frequent visitor to the Carr Farm Garden Centre, as well as other places and events on our behalf, selling hundreds of single lottery tickets.

Very special mentions must also include, our most recently retired (after 20 years), former canvassing/collecting stalwart, Irene Howard, and our previous, ultra-efficient, administrator, Debbie Pierce (also with us for 19 years!).

wirral hospice go yellow 2017 12 pat lorna

Pat and Lorna (right) in one of many poses for our social media activities!

And last, but definitely not least, is hospice volunteer Lorna. Every Friday as she enters the fundraising office there is a  loud, welcoming cheer. She’s 92 years young and is still helping as a volunteer, to pack and post large numbers of lottery letters every week. If you’ve ever received a winners’ cheque in the last 14 years, chances are that Lorna packed it into the envelope with love to you.

Finally, this week’s lottery rollover is a fantastic £4,500! We came in mentioning the Spice Girls and Too Much, but I think we might all prefer the Luther Vandross hit, Never Too Much!

Author: Billy Howard

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Spotlight On: Owen – A Hospice Hero at the ripe old age of, 11 #abseiling #fundraising #charity #events #wirral #wirralhospice #hospicehero

owen 1We love it when supporters of Wirral Hospice St John’s take on a challenge to raise funds for us.

Over the years, many thousands have undertaken a whole host of wonderful (sometimes weird!) activities and events. They’ve completed charity walks, run marathons, endured triathlons, sat in baths of beans, swum for miles, shorn their locks, climbed mountains, jumped out of aeroplanes and much, much more. The funds they raise help us to continue to provide our specialist care services, free of charge, for the people of Wirral.

People embark on these pursuits for all sorts of reasons. It might be that they witness the services we provide for their family members or friends, at first hand. They may know people who are staff and volunteers here or, perhaps they read about the essential services we provide on information leaflets, or on social media, and they just wanted to help.

Whatever the reason, we really appreciate them ONE AND ALL.

We’re always delighted to see young people taking part for us, sometimes joining their families on walks and a host of other activities.

So, when 11 year old Owen told his mum that he wanted to abseil down a tall building to raise money for the hospice, we were fascinated to find out, why? We wanted to know what motivates a young person to choose to raise money for our charity. Like any good story, a series of life events and circumstances combined to bring young Owen to his inspiring decision.

Owen was born in March 2007. His mum, Kate, had been pregnant at the same time as her good friend and neighbour, Karen. By happy coincidence they spent time on the maternity ward together, cementing their friendship. Karen’s little girl, Sadie, was born two days before Owen.

Karen and Kate remained strong friends in the following years and young Owen and Sadie, living close by in the same road, were like brother and sister. The birth of Owen’s brother Archie, two years later, added to this ‘extended family’ dynamic.

Life went on with its everyday joys and, with the children growing up and playing well together, all was well. That is, until four years later, Sadie’s mum Karen was diagnosed with lung cancer. Huge challenges lay ahead.

Intensive specialised treatment at Clatterbridge followed, enabling periods of relief, remission and respite. The love and support of her many friends, most significantly Kate’s family at that time, enabled Karen to live as full a life as possible with Sadie.

Karen was supported here at Wirral Hospice St John’s. She experienced life affirming activities within our Wellbeing Centre (then known as Day Therapy). She was later admitted to our inpatients ward, once her condition began causing the kind of pain and discomfort our specialist treatment is designed to stabilise.

In August 2016, after five years of living with her illness, Karen died.

In the times when her mum was ill, young Sadie had spent many hours with mum’s friend Kate, her partner Derek and sons Owen and Archie. As life continued, as it has to, Sadie’s Auntie Veronica (Ronnie) took on guardianship and now Sadie is settled with her family.

Karen’s friend Kate is our Kate. She works here at the hospice as one of our lottery administrators having been a hospice volunteer before that, working with the education team, at the time of Karen’s illness. When the chance of a job in the lottery team came up she applied successfully and has been here ever since. She loves her role at the hospice and, inevitably, the work of the hospice features in many family discussions. Young Owen and, increasingly, Archie know of the activities people undertake to raise funds for us.

Owen came to the hospice one day during the school holidays with his mum (already a young ‘volunteer’ his mum had him stuffing some envelopes for the lottery team!). It was just after his school trip to The Conway Outdoor Arts and Education Centre in Anglesey (you know the kind of place: character-forming, outdoors, sailing, hiking and, particularly captivating for Owen, abseiling).

If you’ve seen our ‘Take on a Challenge display banner, sometimes on the roadway here, you may have noticed the silhouette on the side showing a person descending a steep precipice. On the way into the hospice Owen saw the banner and told Kate, “I can do that mum.”

With that small phrase, another ‘Hospice Hero’ was developing.

The ideal place for the task presented itself while the family were walking the Wirral Way near Moreton, Leasowe Lighthouse! A quick Google search confirmed that the lighthouse hosted regular abseiling events with qualified instructors and, even though just 11, Owen was ready to take on his first challenge for the hospice.

So, with fundraising plans in place and sponsorship forms drawn up, family, friends and neighbours rallied around to support Owen. Mum and dad encouraged their pals to dig deep. People were very happy to help raise and contribute funds for the hospice in memory of Karen.

The day arrived and alongside other people (all adults) Owen, safety equipment secured, climbed over the supporting rail and began his descent down 110 feet of lighthouse.

owen 2Five minutes later, after a couple of pauses to catch a breath and with mum Kate’s heart in her mouth, Owen completed his abseil challenge. Lots of whooping, cheering and hugging ensued.
Then it was time to count up the donations!

In this one challenge Owen had raised a fantastic £756 for the hospice. He’d also, demonstrated his support for Sadie, honoured the memory of Karen, made his mum, dad and younger brother swell with pride and, gained the respect of many more of his family, friends and neighbours.

Well done our Owen, everybody at Wirral Hospice St John’s is truly honoured by your efforts!

Author: Billy Howard

 

Spotlight On: Jill Littlewood, Clinical Manager for the Inpatient Unit at #wirralhospice – #nurse #palliativecare #wirral #hospicehero

 Jill DrinksFor Jill, everything is about putting the patients of  Wirral Hospice St John’s at the heart of all that we do. “The care we give has been greatly enhanced by the development of the services we provide, both here and out in our Wirral communities. The various hospice teams that support our patients and their families, get together regularly to agree the best ways in which we can help our patients live as full a life as possible.”

Jill joined the hospice in January 2014, and as Inpatients Ward Manager, she has a very busy job that she finds wholly fulfilling. This fact shines out of every sentence she utters. “I love the passionate commitment of the people I work with; the staff and the volunteers. We all care about the wellbeing of our patients and their families and, professionally, I couldn’t work with a better team. Sometimes, the work is challenging but we help each other, as we do with our patients, over a cup of tea and a chat. Sometimes I need to look after the team and sometimes they have to look after me.”

After serving 40 years in the health services, 37 as a nurse, Yorkshire born Jill has seen it all. So, how did she choose her profession? “At 16 I didn’t know what I wanted to do. My dad worked as a catering manager at Huddersfield Hospital and he got me a job in the kitchen! I’ve always loved cooking – people at the hospice will tell you about my baking – so I went to college to do a catering course. I really enjoyed it but as I was also working in the hospital I realised that I could do more to help if I became a nurse. I studied at Huddersfield Hospital and lived there, at the nurse’s home, until I gained my qualifications”.

Since then a full and varied career has seen Jill honing her expertise to the greater benefit of our patients. Having worked across the whole spectrum of nursing; in operating theatres, in ICUs, gynaecology and, with 22 years as a district nurse in Chester, Jill now pursues her ultimate vocation, palliative care.

“Wirral Hospice St John’s is the best place in the world for us to support people, often at the most challenging time for them and their families. Our job is to get people who may be experiencing uncontrolled pain or severe discomfort, as a result of their illnesses, back to their own home environment. Patients come to us at the Inpatient Ward when referred to the hospice by a hospital doctor, GP, district nurse or other healthcare professional.

People are generally admitted for, up to, an initial two week period, depending on the progress of their individual illnesses. Patient’s needs; physical, psychological and spiritual, are all catered for so that they can look forward to a return to familiar surroundings as soon as we can stabilise their condition.

Once people return home they can also receive our Hospice at Home service which, as well as providing a regular friendly and familiar face from the hospice, supports partners, family members (often 24-hr carers) and other carers to take a little time of their own to tend to their own wellbeing. So while Hospice at Home is with the patient, their carers might be shopping or be able to take a short break for a couple of hours.

In her ‘real’ life Jill is happily married to Steve (a retired Psychiatrist) whom she met in her home county of Yorkshire some 40 years ago. She has two children, Rachel and Anthony, who have both blessed her in the last couple of years with her precious granddaughters. Oldest granddaughter, Olivia, is two (she features a little later in this story), while, only 10 weeks ago, Anthony’s partner, Felicity, gave birth to Daisy, granddaughter number two.

Olivia has already written her place in hospice history by introducing ‘Granny’ Jill to internet viral sensation the Baby Shark challenge. Jill was so taken by the fun they were both having learning the moves to the song that she shared with colleagues, Infection Control nurse, Chantelle Hardman, Nicola D’Amelio, Clinical Governance Manager and Ward Sister, Clare Norman.

It was deemed a fun challenge to get more of the hospice team involved in. So Pied Piper, Jill, gathered up a growing number of willing participants and within an hour or so the music was played, the Baby Shark challenge was met and the video recording shared on the hospice’s Facebook, Twitter and Instagram accounts. It has reached more than half a million people to date, featured on BBC Breakfast, Lorraine and other media channels, including The Daily Mirror’s Facebook page.

Another of Jill’s passions is for singing! A proud member of the Chester Operatic Society, she puts her ability to great use for the hospice in early December, helping our Carol Choir to hit the right notes to add to the ambience of our annual Light up a Life switch on service.

So, sing it from the rooftops, Jill’s legacy at the hospice is secure. After 39 years as a nurse, Jill tells us that she takes most pleasure in helping younger  – her words – staff and nurses to develop into their roles at Wirral Hospice St John’s. She sees her role as helping those people to “get skilled up, to do well and to get on”.

What is certain is that the future is bright for Wirral Hospice St John’s if those younger people listen to, and learn from, our Jill Littlewood.

Author: Billy Howard

April is #MakeAWill Month – do you have an up-to-date Will?

Julia“Hello, I’m Julia Evans, one of Wirral Hospice St John’s Fundraising Managers. I have worked at the Hospice for 16 years and look after our supporters who wish to make donations to our charity. It’s such a special place and a real privilege to be part of somewhere that plays such a crucial caring role in our local community.”

Making a legally valid Will is one of the most important things you can do to ensure that your loved ones are provided for when you are no longer around to look out for them.

Many people do not want to consider making a Will yet or think that they will get to it another time.

It can usually cost in the region of £150+ for a single Will and £250+ for a double Will. More complex estates, for example those involving several properties, savings accounts or business assets can take much longer to work on and can be more expensive.

Wills are legally-binding documents and although you can make wills online cheaply and even for free, it is advisable to get professional support because even small errors could cause big problems for the future.

Wirral Hospice St John’s has formed partnerships with a number of local solicitors who are all willing to draw up Wills at their own expense throughout April. Click here to see a list of this year’s participants.

However, the solicitors are requesting that individuals make a fair donation to the Hospice in return for this service, which is a suggested minimum donation of £80 for a single Will and £150 for a double Will.

Appointments need to be booked in advance with each of the participating solicitors. Slots will fill up very quickly; early booking is advised so as not to be disappointed!

In this country, if your wishes are not drawn up officially then legally your assets are at the mercy of the government, which could leave behind big problems for your loved ones that could take many years to sort out.

If you are a homeowner and have children it is even more important to have a Will in place. The law does not recognise unmarried couples either so if one of you dies suddenly without a Will, your partner could be left without anything.

Of course, you may already have a Will in place but if major changes have happened in your life, such as marriage, having children, divorce, death of a loved one, then it can make aspects or all of a current Will invalid.

Wirral Hospice St John’s provides specialist care and support to patients, their carers and families across Wirral. The Hospice’s care is free to our patients but costs more than £3.5million a year to run.

Legacies are a vital part of our fundraising and ensure that we can continue to be here to provide the best care for our patients and their loved ones at their time of most need.

It really varies what people have left us in their Wills and we are always so grateful for whatever people choose to donate to us however small they might think that gift is.

Please note that if you use one of the legal firms supporting our Make A Will Month there is absolutely no obligation at all to leave a gift in your Will to the Hospice in addition to making a donation towards the cost of the Will-writing service.

If you choose to do so though, it is at your discretion and the solicitor is not allowed to inform the Hospice or any other charity you might wish to support after your lifetime.

Please do not delay something as important as this; pick up the phone, make that appointment and know that you will be making a donation to your local Hospice in doing so.

To find out more information, please get in touch with Julia: 0151 343 0778 / juliae@wirralhospice.org or visit www.wirralhospice.org

Author: Julia Evans

It’s Occupational Therapy Week #OTWEEK2017 we’d like you to meet Katy Firth, our very own Occupational Therapist!

crop katie firthTell us a little bit about yourself
I have recently moved to the North West from Southampton but I am originally from Whitley Bay on the North East coast and I did my training at York St John University.

Before moving here I worked in University Hospital Southampton NHS Foundation Trust. I worked there for five years and I did a number of rotations including acute oncology and it was there where I found my passion for oncology and palliative care. Prior to moving I worked within acute oncology as a static member of staff for just over a year and whilst I was there I completed a master’s module in palliative care.

My parents still live in the North East but most of the rest of my family live in Lancashire and my twin sister lives in Manchester so being back closer to family inspired mine and my husband’s move to the North West. I am an active person who enjoys outdoor activities and I am active member of the scout association.

How long has Wirral Hospice been a part of your life?
I have only been at the hospice for two months and I have really appreciated how welcoming and friendly everyone has been.

What are your Hospice Highlights?

  • The warm and approachable staff and volunteers
  • The green space around the hospice that helps create a calm environment
  • To have joined such a friendly and supportive team.


What does hospice care mean to you?
To me, hospice care means working together as a multidisciplinary team to provide holistic person centred care to people who have life limiting illnesses, to empower them to live life as independently and fully as possible. As an occupational therapist my role is to support people to live not just exist. By enabling patients to maintain their independence and engagement in everyday and meaningful activities, whilst supporting them to cope with their changing condition, helping them understand and adapt to the changes that they are experiencing in everyday life.

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