“What wisdom can you find that is greater than kindness?” Jean-Jacques Rousseau
If you’re in healthcare, and the first word somebody says, when asked, is that you’re “kind”, then you’re definitely in the right profession. True kindness is showing the same consideration, generosity and care for people that you do with your own close friends and family.
Ashley Quinn, our Assistant Practitioner, embodies kindness.
Mix that into 4 years all-round experience here; assisting within our Inpatient ward, being out-and-about with our Hospice at Home team and, nowadays, embedded in our Wellbeing Centre. Now, after successfully completing a foundation degree (fdSc) in health and social care, Ashley is building a future to the benefit of the people who access our hospice services.
We sat down with Ashley and asked her to share how she arrived at this point in her life and what her ambitions are.
She’s from Wallasey and went to secondary school at Weatherhead High. She confesses, she wasn’t ready for academic pursuits! At 16 she left school to go into hairdressing. She wanted to get straight into work and spent 5 happy years learning her trade.
Although she enjoyed her job immensely she was becoming increasingly inspired by her Mum, Kim, a district nurse in Wallasey. Ashley also particularly loved chatting to the older people whose hair she was doing and became interested in their stories, and their lives.
So, taking the plunge to combine care and the support of older people, Ashley joined Wirral based organisation, Professional Carers. Under contract to Wirral Borough Council and Wirral Clinical Commissioning Group (CCG) they provide a number of services for people including domiciliary home care, supported living, as well as short term assessment and re-enablement.
For people using the services, Ashley would carry out duties of personal care and safety, medication prompts, outings, dementia care and other sitting services. It was all great grounding for her future career at Wirral Hospice St John’s.
To our great fortune, four years ago, Ashley successfully applied for a job here as healthcare assistant and has been building all the skills necessary for her chosen vocation. She’s quick to say that she has the best teachers, all helping to consolidate her practise and knowledge.
The initial guidance provided by our Inpatient ward manager, Jill Littlewood, and ‘lifetime achievement award’ winning nurse, Brenda Taylor in Outpatients (pictured here with Ashley), helped enormously in shaping Ashley’s experience.
Now Ashley is integral in our Wellbeing Centre, working with patients with a range of conditions and healthcare support needs. Helen Parkinson, our Clinical Services Manager, describes her as “amazing, a pivotal member of the team.”
She’s spent the last two years travelling to the Warrington Campus of the University of Chester to study for her foundation degree in health and social care. Of course, she passed with flying colours! It’s another milestone on her journey to a full nursing degree.
In her ‘real life’, Ashley, lives with Richard, her partner of 9 years. After saving up for three years they bought their house in Wallasey and moved in, in 2017. Ashley’s dad, Dave, is a builder and has helped them with a complete refurbishment, including a brand new drive. The most recent addition to the family is Cavapoo, Poppy.
On the hospice, Ashley says, “I love working here, it’s so personally rewarding. I know we’re giving people the best possible care and, in the Wellbeing Centre, I see how much people respond to the support we deliver, how they improve and look forward to coming here.”
(Here’s Ashley, on the left, with her current mentor, Jane Slack, our acting Deputy Clinical Services Manager in Wellbeing, celebrating after hearing their academic results).
I ask various managers for their assessment of Ashley and their testimony is glowing; “I’m really proud of her,” “she’s full of integrity,” “she’s dedicated,” “genuine and reliable”, “Ashley is becoming an established oak from the little acorn who joined us.”
Keep growing Ashley, everyone involved with Wirral Hospice St John’s will be truly delighted!
Author: Billy Howard