Viki Whaley talks about #HospiceatHome #familiesmatter

wirral_hospice_viki_whaleyHaving joined Wirral Hospice St John’s as Ward Manager in July 2012, Viki Whaley has seen her role change substantially. She is now Clinical Manager with responsibility for the integration of Information Technology from a clinical point of view; she is also responsible nursing staff levels and for the Hospice at Home service.

There is a common thread running through these areas: the enrichment of care by integrating all the services a patient might need.

“I see the new build at the Hospice adding huge value to our work By bringing all the health and social care professionals together under one roof we can ensure that work is not wasted through duplication. And by focusing on improving processes we can help nurses spend more time on patient care, which is what everyone wants.”

The new IT system will make a huge difference in speed and efficiency. “All the specialist nurses and district nurses will be using the same system. This will streamline the collection of information, leading to improved communications between all the services.

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Julie Gorry, our Chief Executive thanks Wirral supporters #familiesmatter

wirral_hospice_julie_gorry_wed_21_may_2014 Julie Gorry, Wirral Hospice St John’s Chief Executive talks about how Hospice care has evolved and how the building work, currently underway at the Hospice, will enhance our care and support for patients, their carers and families. All thanks to our wonderful Wirral supporters!

“During the nine years I have been at Wirral Hospice St John’s, public understanding of the work we do has changed quite substantially, and continues to do so. We are constantly adapting to the needs of patients but also the changing needs of the community as a whole.

It is quite apparent that people wish to spend as little time as possible as an inpatient, much preferring their condition to be managed in such a way that allows them to enjoy as high a quality of life as possible, ideally in their own homes. Patients come to our 16-bed Inpatient Ward for only as long as it takes to stabilise their condition. Often, this can be for just a few days.

Then, as outpatients, they take advantage of our Day Therapy unit, and now we are reaching out with Hospice at Home, where teams of professionals visit and care for people at home.

The extension and refurbishment of the oldest part of the main Hospice, currently underway, means that we will be able to implement even more efficiently the vision of Integrated Shared Care. This aims to bring all the health and social care professionals together, allowing them to work even more effectively, and offering the patients, their families and carers wraparound care.

We like to think of this new way of working as a ‘Hospice without walls’. In essence, more patients will be helped to live as comfortably as possible with their illness, and we believe that those supporting and caring for them will also benefit, feeling recognised and supported during what can be an extremely difficult time. Read the rest of this entry »

John Bear gives seal of approval for new roof #familiesmatter

wirral_hospice_john_bear_roof_1Before the scaffolding started to come down, we had some fun sending John Bear up to check how the wonderful workers from Mellwood Construction Ltd had got on with our new roof. We can confirm that John Bear was very happy with the building being fully watertight and deemed everything shipshape and in top condition!

As some of you may recall, Wirral Hospice St John’s was very fortunate to be awarded a Dept of Health grant for £550,000 last year to help pay for some of the renovation that is currently underway. Building work has been carried out over the last few months and although the scaffolding on the outside is in the process of coming down, there is a still a lot more work that needs to be done inside the building before we are ready to open it.

Hospice care has evolved so much over the years and so the building work we are doing is a reflection of what is now needed to deliver care and support to our patients, their carers and families – both here at the Hospice itself but also out in the community.

Now that the actual building work is getting closer to being finished, we will be providing weekly updates on where we are with progress and also talking more about how the new building will enhance our care and support. We will also be talking more about how people and businesses can get involved in supporting our Families Matter Appeal, which is aiming to raise £250,000 to help pay for some of the additional cost of the building work, as well to equip and furnish the building.

We are so grateful to everyone for the support they already give us to help with paying for the Hospice’s running costs, which are more than £3million annually, and we appreciate that this is an additional ask of everyone for their money and time. However, we hope that when we explain more about what is already and what more will be happening with our Hospice care, that people will be keen to give that extra bit of support.

We look forward to updating you with more information next week, in the meantime if you have any questions please contact or call Teresa Nightingale on 0151 343 0778.

Author: Teresa Nightingale

Wirral Hospice promotes #dignity in care

wirral_hospice_dignity_in_careAll this week, Wirral Hospice is promoting dignity in care. This is in support of Dignity Action Day, a campaign organised by the National Dignity Council that aims to ensure people who use care services are treated as individuals and given choice, control and a sense of purpose in their daily lives.

The promotion of dignity in care will apply to all aspects of the Hospice’s work: outpatient clinics, therapy, the inpatient ward and the Hospice at Home service.

Every month, the Hospice can see and support more than two hundred patients through its outpatients clinics and day therapy unit, which are staffed by a caring and experienced team. As well as meeting with medical experts, patients and their families and carers can access a wide range of support and activities, information and services to help them to continue leading an active and independent life in the community for as long as possible. Every effort is made to work with individuals to reflect their personal needs and wishes.

Day therapy gives people the opportunity to deal with pain and symptom control issues; it also helps people address fears, anxieties and worries they may have about what they and their family are facing. It provides time to meet and share experiences with other people who are coping with similar challenges in a warm, welcoming and supportive environment.

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Wirral Hospice awarded £553k Dept of Health funding

wirral_hospice_doh_award_£500kWirral Hospice St John’s has been awarded £553,274 by the Dept of Health for much-needed redevelopment work of its old day care wing. The funding will allow the Hospice to turn the old single-storey building into a two-floor one, which will create extra space at the Hospice that will benefit its patients, families, staff, volunteers and other professionals across the Wirral.

The Dept of Health grant will go some way to realising our overall plans but completion of the project will also need significant investment from the Hospice itself – which is supported generously by donations from the Wirral community.

The award doesn’t affect the fact that is still costs in excess of £3million a year to provide care for our patients, some of which comes from NHS grants but the large majority is received from the general public who make donations, take part in events, play our weekly lottery and buy goods from our charity shops – to name just a few ways that people support our work.

Our building work on the daycare wing is set to start in the summer and aiming for it to be completed in the spring of 2014. Some disruption for staff and visitors is to be expected but building work will not impact on or compromise patient care.

Julie Gorry, Chief Executive, said “We are absolutely delighted to receive this funding, which will help us better support people from across the Wirral with life-limiting illnesses, as well as their families, friends and carers. It’s an exciting time at the Hospice given that it’s our 30th Anniversary; so this award is a fantastic start to what will be a very eventful year for us.”

Visit to find out more about the Hospice’s work.

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