The Donation Station. Pre-loved goods now being gathered at our Hoylake Donation Centre #wirralhospice #charityshops #pre-loved #volunteers #care #hospicecare #thankyou

Paddy Thumbs UpIt’s 9.45am on a bright Wednesday morning in Market Street in Hoylake. The cafés and bars are preparing their morning coffee and brunch offers, setting out neat tables and chairs for their customers in the open air as well as spacing them safely indoors.

Some retailers are also open and taking the necessary precautions so that their customers can shop safely whilst observing the current coronavirus guidelines.

Wirral Hospice St John’s big new Hoylake Donation Centre (HDC), at the former site of the Coop store, adjacent to The Row in Hoylake, is already buzzing with staff and volunteers sifting through thousands of items of clothing, toys, household items, bags, and jewellery as well as all kinds of weird (occasionally) and wonderful bric-a-brac and accessories that piled in the week before.

From rags (gratefully accepted as we can get a donation for recycling them) to potential riches, witness Hayley in the designer sunglasses alongside other potentially lucrative branded clothing, shoes, handbags and eye-catching curios which will be sorted for the hospice ebay account. Hayley Sunglasses

It’s only the second week of operation but the HDC is in full swing. Everything that has been donated in the previous week has now been safely quarantined (has to be for at least 72 hours).

As the centre is only open on Wednesdays and Thursdays, between 10am and 3pm for donations, all of the previous week’s goodies are now being furiously sorted for re-distribution to the charity shops.

There’s 6,000 square feet of space with the floors clearly marked off ready for the influx of new donors who have booked a slot to drop off their goods at the rear of the donation centre!

At five minutes to ten the first car arrives with a boot (and back seat) full of boxes and bin bags ready to stack onto the loading bay at the rear of the store.

Our supporters have followed the instructions at www.wirralhospice.org/shopping to book a slot and then received an email with a map explaining how to get to the back of the store at their chosen time.

l-r Hayley and Jamie LeighPaddy (Patrick Smith, the hospice’s Retail Development Manager, thumbs up in the pic at the top of this story) is ready, alongside a further two fundraising staff (today it’s Hayley and Jamie-Leigh, pictured below, although a number of others have helped the week before and are ready to step in for the foreseeable future), to greet the hospice supporters, direct them to safely lay down their pre-loved items and then, if they’re eligible, advise them on how to sign-up to Gift Aid to allow the hospice to claim a further 25% on their donated items.

Now, the the safe movement and storage begins and, let me tell you, it’s a virtual marathon!

A steady stream of donors start to unload and, after labelling the bags and boxes which are gift-aided, the team start to make the journey, laden with bags, into the space inside and then back outside to receive/carry more and more goods.

By 11am the team have already clocked up over 4,000 steps each and their biceps and quadriceps are burning. A great workout, just another 4 or 5 hours to go!

Kerry SortingMeanwhile, Kerry  (in green here), Sue (in hospice blue below) and Helen (too shy for photo), who normally volunteer at our New Brighton shop, are in the ‘space beyond storage’, opening bin bags and boxes, at socially distanced tables, while organizing everything ready for transport to our shops at Moreton, Liscard, Birkenhead and New Brighton which have recently re-opened.Sue Sorting

In time our other charity shops, at Claughton, Heswall and West Kirby, will also open and the stock that is now flooding into the Hoylake Donation Centre will help to fill up their rails, shelves and displays.​​​​​​​

Having to close the shops these past several months due to the coronavirus has inevitably hit revenues hard. All of the donations and the hard work of staff and volunteers gives us all the greatest belief that we will, as soon as allowed, rebuild the charity shops back to making their massive financial contribution to the specialist care and support services for which the hospice is held in such high regard.

Quite Rightly!

There is now a limited service for people wanting to donate larger items, sofas, three-piece suites, beds, wardrobes and other furniture items. Time and space is currently at a premium for this and potential donors are being asked to send photos, with fire labels where appropriate, to fundraising@wirralhospice.org to join the waiting list for pick up.

There are also opportunities for people who live in or close to Hoylake, and who might like to volunteer to help with sorting goods, to join the effort. Any people who may have some time to spare, can use the same email address to register their interest. 

This one’s for you Dad. Andy McKinney and friends to ride from Chester to Amsterdam in memory of dad, Paul. #hospicehero #hospicecare #nursing #fundraising #bikeride #care #thank you

Andy McKinney with bikersAndy McKinney is full of pride when he remembers his dad, Paul, who was with us at Wirral Hospice St John’s until October 2019 when he passed away, having lived with throat and lung cancer for several years.

The hospice couldn’t do enough for my dad. The nurses were so attentive and the care he received was, honestly, second to none. He’d be delighted now that we’re aiming to raise some funds for the hospice with our bike ride from Chester to Amsterdam. The lads have been training so hard to make him proud.

Yes, on Wednesday 19th August, Andy and six other friends will be setting off on their bikes from the iconic Eastgate Clock in Chester to arrive three days later, via the Hook of Holland port, to Amsterdam Rijksmuseum (not ‘bikes museum’!)

It’s a grueling and intense ride from one beautiful City to another. The first day is, just the 71 miles, the steepest in climbs (up to around nearly 1400 feet in parts), will see them eventually settle for the evening in the Pennines at Thurlstone MillHouse.

Then, day two is the small matter of 82 miles from South to East Yorkshire to Hull, again the undulating terrain which will test even the keenest of riders.

Having taken the ferry from Hull to Hook of Holland (Hoek Van Holland) on the third leg of their epic journey they ride out on the final 45 mile ride up to Amsterdam. Thankfully in Holland, as everyone knows, the land is a little flatter so that should help on the now, extremely, tired legs.

Andy tells me a little bit more about his dad, (they’re pictured together here enjoying a drink).Andy McKinney with Dad Paul

Paul was born in Hamilton, Ontario in Canada and Andy’s the middle sibling of three brothers all also born in Canada.

Andy McKinney dad coachAs you might guess Ice Hockey was a favourite sport and when Paul and his sons came to the UK, he coached the Deeside Junior Ice Hockey club, The Deeside Dragons. He was held in great affection by many young people, being seen as a teacher and mentor by everyone who enjoyed their time there.

He lived in Chester for many years before settling in Wirral with his beloved Tarnya whom he met at the winter Ice Rink at Chester Zoo which he managed and where she was head of first aid.

They settled in Wirral where Paul’s passion for the whole region flourished, so much so, that Andy says they could have made him a Blue Badge Tour Guide for all of his visiting friends and relatives.

Before, during and, really, despite his illness Paul always motivated his sons to develop positive attitudes, to follow their dreams, travel the world and challenge themselves to new things and sporting achievements.

Andy himself is now a professional player in the National Ice Hockey League for Telford Tigers and, although he’s too humble to say, a google search shows he’s more than capable of handling himself in a very tough sport!Andy McKinney playing

So you just know that, as they’re all set to go, the team made up of Andy and friends, Joel Bate, Tom Briggs, Matt Davison, Luke Briggs, Jack Watkins and Ross Kennedy will be in good shape to complete the challenge.

Andy launched a Just Giving page at https://www.justgiving.com/crowdfunding/john-paul-mckinney setting a challenging target of £10,000 between them to make a great donation to the hospice.

Great good luck chaps. Or ‘Succes (no extra ‘s’) as the Dutch will definitely say.

Author: Billy Howard

Supporting carers in these exceptional times. Carers Week is 8th-14th June #carers #caring #family #wirralhospice #patientcare #makingcaringvisible #thankyou

‘Carers’ are the unpaid army of family and friends who spend many hours caring for and supporting people with physical and mental illness and disability, above and beyond the services that statutory, private and/or charitable health & social care organisations provide.

The week of 8th-14th June is national Carers Week, with a rallying call of ‘Making Caring Visible’, it’s designed to raise awareness of the estimated 6.5 million people who have unpaid caring responsibilities across the UK.

HeatherWirral Hospice St John’s spiritual care coordinator, Heather MacLeod (a little more about her later), reminded me of these lyrics, famously sung by Celine Dion*, to capture all we contemplate during national Carers Week.

You were my strength when I was weak
You were my voice when I couldn’t speak
You were my eyes when I couldn’t see
You saw the best there was in me
Lifted me up when I couldn’t reach
You gave me faith ’cause you believed
I’m everything I am
Because you love me

Perfect!

Carers will often class themselves as, just, a wife, husband, partner, son, daughter, grandparent or other family member or friend. Their care comes from a sense of duty and a deep well of love.

We see this, close up, every single day at Wirral Hospice St John’s.

Supporting and caring for people with life limiting illnesses is at the heart of everything we do and, in order to really know our patients, to extend the care and support we provide for them, we also offer services designed to help their carers, practically, spiritually and emotionally.

In normal times we’ll see and work with carers in all of our settings, Inpatients, Outpatients, Wellbeing Centre (day services) and Hospice at Home.

Physio Room (1)The current coronavirus crisis, calling on all of us to limit direct contact and minimise all but essential travel, has inevitably altered our ways of reaching out to carers.

Early on in the pandemic even visiting in our Inpatients ward was severely restricted. We managed ways to allow a small number of closest relatives to visit loved ones by supplying face masks and other personal protective equipment and reinforcing hand washing and safety recommendations.

For the wider family we’ve been providing patients with electronic equipment, such as IPads, if they don’t have their own, so that they can see each other and chat.

james george conference poster

Although some of the patient and family services team are working from home (hello Suzanne and Co) they are set up to continue working with patients and their carers. Where we can’t meet with carers, which is in most services just now, we’re staying in touch through telephone calls and other electronic communications.

On Friday of Carers Week we brought an afternoon tea for the visitors to our inpatients to remind them how we appreciate their massive contribution to the wellbeing of their loved ones. Scones with jam and cream and a nice drink… mmmmm!

Hospice Reception (1)Enquiries about welfare benefits and signposting to emotional and psychological support, including liaison with other local agencies, while agreeing plans of action are still being handled by our professional social workers, James and Ann-Marie.

Emily Fozard. Counsellor

Bereavement counselling, facilitated by the most accomplished listener, Stella, also continues in what are especially psychologically distressing circumstances for families. (A mention here for our other counsellor, Emily, (pictured left) who is on maternity leave with all of our best wishes).

Occupational therapists, physiotherapists and exercise co-ordinators, Sarah, Miriam, Elizabeth and Tracy (hello to Katy also on maternity leave) continue to work with patients and source instruction videos for those at home with their families and other carers.

Aroma Therapy (5)We’ve had to suspend our aromatherapy service, provided in normal times by the most soothing and empathetic practitioner, Lindsey, because of the necessary close proximity of delivery. We look forward to restoring the service as soon as we can.

And, of course, the wonderful Heather MacLeod, (our spiritual care coordinator,read a little bit more about Heather here), is available to provide her heartfelt comfort and advice to people who are sometimes struggling to find meaning or peace in what are really the most challenging time of their lives.

To all those families and other carers of our patients, your loved ones, please know Wirral Hospice St John’s is here for you.

Hospice Nurses (1)

Author: Billy Howard

*Words to ‘Because you loved me’ written by Diane Warren © Universal Music Publishing Group, BMG Rights Management 

All photos taken pre-COVID social distancing regulations.

 

 

The ‘V’ to ‘V’ of Valiant Volunteers at Wirral Hospice St John’s #volunteers #volunteering #VolunteersWeek #hospiceheroes #wirralhospice #caring #thankyou

Volunteers Week’ is an annual celebration of the massive contribution volunteers make to the multitude of organisations doing good works in all of our communities.

It’s run by the National Council for Voluntary Organisations (NCVO) which champions the voluntary sector and volunteering Wendie 2across the UK.

Our Wirral Hospice St John’s volunteers add so much to the life of the hospice but, as with many organisations, the coronavirus crisis has meant that the overwhelming majority of ours, some 500 of them, have been asked to stay at home until conditions prevail which will allow them to return to us.

To say we miss them is an understatement. We miss them like crazy!

Norma 2In normal times they are simply ‘here’ for us, at the hospice and in our Wirral Community. They’re part of the hospice family, They are, very often in fact, the ‘face’ of the hospice.

  • At main, outpatients and fundraising receptions they get people to where they want to go physically or by telephone. You’ll always be greeted with a friendly ‘hello, how can I help you’.
  • Inpatient ward general duties volunteers bring patients their drinks and often stop for a friendly chat or even help patients to share their stories. In our Wellbeing Centre volunteers will also make patients a nice drink, engage them in enriching and fun activities, facilitate group chats and be ‘on hand’ to alert our nursing staff if there’s a clinical need.liz 1
  • At fundraising events there are always volunteers to direct our supporters to help them sign in, to buy cakes and refreshments and to sell raffle and tombola tickets and the like.
  • Out in the community there are some 150 volunteers who work shifts in our charity shops or at the hospice gift shop (in the run up to Christmas) to advise customers, sort out donated stock, dress windows and serve. Others help our retail team by assessing and preparing those donated items which are potentially more valuable for ebay.
  • Bill Collins with CaroleOur volunteers come in all shapes and sizes, counting all the pennies that come in from collection boxes sited all over Wirral, helping in accounts, tending to the hospice gardens, collecting lottery cash and even holding their own community fundraising gatherings.

Every single one of them is an inspiration and they choose to volunteer for many and varied reasons. Some young people like to bolster their CV and gain work experience, others, often older, retired and greatly experienced, have lived in Wirral for years and know the work of the hospice and many have also had their own personal experience of the hospice’s caring services, through spouses, family and friends.

What is also true is that they’ve always got their hands in their pockets. Not in the ‘standing around’ sense, but in their generous support of the hospice with their own money. They’re incredible people.Ann D 2

From time to time we’ve shared stories from some of our vigorous, vibrant, valuable, versatile and (often) vivacious volunteers and we’ve linked you to some of them again to recall all of their great work.

If you click on their name below it will take you to their story so, in no particular order,

Wendie Darlington: Will do whatever’s needed for Wirral Hospice St John’s

Norma Edwards: Radiating positive energy in our Wellbeing Centre

Liz MunroOur gently effective fundraising volunteer, ‘par excellence’

Bill Collins: 30+ years an inpatients ward volunteer and regular ‘Light up a Life’ poet 

Ann Dermody: At the heart of the community at our Liscard charity shop

Susan Seed: Hospice friend, supporter and volunteer, since day one!

Niamh McEvoy: A young volunteer who ‘goes for it’ in our Moreton charity shop

Geoff ShannonA charismatic former telescope engineer in our Wellbeing Centre

Marianne Sunter: Retired chemistry teacher who reacts brilliantly to any situation

Colin MiddlebroughA volunteer we can all count on

Sue AWe hope you enjoy their stories as much as we value their, and all of our other vivid volunteers, precious time and excellent company.

Here’s a list of all the ‘V‘ words you can put in front of the word ‘volunteer’ to reinforce their priceless contributions.Colin

Valiant – showing courage and determination

Valuable – extremely useful and important, worth a great deal

Valorous – great courage in the face of danger

Va Va Voom – exciting, vigorous and attractive

Marianne 1

Varied – a number of different types or elements

Vaunted – praised or boasted about

Vaulting – prepared to jump over obstacles

Venerable – accorded a great deal of respect especially because of age, wisdom or character

Veracious – speaking or representing the truth

Versatile – able to adapt or be adapted to many functions or activities

Versed – experienced or skilled in: Knowledgeable about

Vivid – intensely bright, lively and vigorous

Niamh 3

Vigilant – keeping careful watch for dangers or difficulties

Vibrant – full of energy and life

VIP’s – very important people

Vigorous – strong, healthy and full of life

Geoff

Vim – Energy and enthusiasm

Virtuous – having or showing high moral standards

Vital – absolutely necessary, essential

Vivacious – attractively lively and animated

Vocal – expressing opinions freely (or loudly)

Vroom – the idea of speed or acceleration

It’s safe to say, Wirral Hospice St John’s VIP volunteers bring a veracious, vital value and variety, to all that we do. Verily!

Author: Billy Howard

The ‘Virtual’ Clatterbridge to John O’Groats Run with 15 old school pals of Calday Grange Grammar. #hospiceheroes #fundraising #running #wirralhospice #marathon #thankyou

Run - graphic -Text 1 (01)When former Calday Grange Grammar School friends Paul Parry and Dave Raven bumped into each other recently (they didn’t literally ‘bump’ as they were socially distancing of course) they had a chat about how they were staying fit during the coronavirus lock-down. (Paul is pictured above Dave from a Zoom meeting – the full picture of which is below*).

They concluded that it would be even more motivating if they had a target to achieve, maybe raise some sponsorship and wondered whether they could get a bunch of their old pals involved. They’re all in their mid-thirties now and have all stayed in touch since school.

So, after contacting their whole group via WhatsApp, and then arranging a Zoom call (all on the picture below*), they chose Wirral Hospice St John’s and Maggie’s Merseyside, both based at the Clatterbridge Health Park, to share the sponsorship monies they were hoping to raise. During the chat it emerged that a number of the chaps have family knowlege of the hospice and of the cancer support centre.

Some were willing to write a line or two about their own experiences and, with their permission, we have shared their recollections.

Dan Burns: “The hospice looked after my dad, Bob Burns, for respite at the back end of last year. They were absolutely amazing with the care and love they gave to him, and my mum. He passed away on the 14th of March, but he runs alongside me every step of this challenge. It’s so fresh for mum and I and we  would love as many people as possible to hear about it. I’m doing this in his memory and for what Wirral Hospice meant to him. x.”

Mike HellerMike Heller (Pictured left here, after a run): My dad, Steve Heller passed away at the hospice 8 years ago. I can remember that my dad really needed that special care as his illness progressed. Nothing was too much for them to do for him. I just remember how good and how nice they all were and how many volunteers they had supporting the nurses and doctors.”

Adam Simpson and Wife, Jo: “Jo’s friend Tricia was cared for at the hospice last year. It was clear to see what a caring special place St John’s Hospice is. Tricia also got so much support from Maggies Merseyside, which really helped her during her hardest times.”

Giles Pullen and Wife, Emily: “Emily’s Grandad, Bernie, spent the last few weeks of his life at Wirral Hospice St Johns, five years ago. I presumed it was a place where people just go to die when the hospital could do no more for you. It was the complete opposite. It was a cheery, happy place with lovely nurses, doctors and volunteers. He died there peacefully and was so content. That’s why it has a special place in our hearts.”

Martin Jones:My dad, Richard (they all referred to him as Dickie while he was in) went into the hospice on 8th April this year. He had just had the worst weekend health-wise. From going about his normal activities, his cancer had spread and he became bed-bound. The hospice stepped in and took control. They were fantastic. Communication throughout was great. They were clear about Dad’s illness but very sensitive to our feelings   Due to the coronavirus pandemic visiting had had to change, but they went out of their way to allow my mum, sister and I as much time as we needed with Dad. They supported our needs and gave the best possible care and relief for my dad. When he passed they were there for us explaining step-by step with thoughtful guidance. We can’t thank them enough. Every nurse was caring and fully up to date with his situation throughout the process. (Around the time my mum was also given the all clear from her bowel and liver cancer). They got to know know my parents really well and have continued support for my mum which has been great during this difficult time.”

And, right now, another runner, Trev Fisher, visits his dad, Roy,  who is with us at the hospice getting pain management treatment associated with his cancer condition. Roy is expecting to go home very soon and wanted everyone to know how proud he is of Trevor and all the lads for raising money for the hospice and Maggie’s. (Roy has been a keen athlete himself having chaired the Pensby Runners for years and having completed hundreds of runs and 13 full marathons in his time, including a sub 3 hour time!) Roy said,

Wirral Hospice St John’s has been a real boon for me. I’m so delighted that Trevor and the lads chose it as one of their charities. I also know of the great work Maggie’s does too. It’s so inspiring as I know that many events and challenges have had to be cancelled because of the current crisis, but people are still finding unique ways to support their favourite causes.

So the fifteen men are now completing a ‘virtual’ 7-day Clatterbridge to John O’Groats running challenge between them! It started on Monday 25th May and will run through until Sunday 31st May. They’re each tracking how far they can run in an hour each day, within the coronavirus guidelines, to get to the total distance of 810 kilometres. Between them they have to average 7.7 kms per day for 7 consecutive days (just under 5 miles a day each!)

Paul Parry (2)Paul Parry (pictured left here, following a run) owns a Heswall business, The Way Fitness, where he is a personal trainer and fitness instructor. His wife’s uncle, Sam Lavin, a fit and strong rugby man in his time was also cared for at Wirral Hospice St John’s for which he and their wider family wanted us to know they are eternally grateful.

Paul is himself, obviously, ‘ever ready’ for challenges but, whereas some of the friends are also members of Paul’s private gym, there are a couple who say they haven’t ‘run properly’ since school. Paul summarised the effort,

Dave and I started talking about getting the lads together for a challenge and we were thinking about maybe doing 100km between us. On the ‘lively’ Zoom call that followed this became much more ambitious and the idea of Clatterbridge to John O’Groats came to fruition. As we chatted it became clear we should raise funds for Wirral Hospice St John’s and Maggie’s as it was eye-opening the number of people who had a personal connection.

Martin Robinson. DubaiWe’re all completing our runs around various Wirral neighbourhoods, although one of the chaps, Martin Robinson (pictured right), lives in Dubai and, while we were all complaining that Monday was a searingly hot day to start the challenge, he reminded us that he was having to get up at 6am to do his hour as the temperature is hitting 38 degrees there just now.

Many pics of the sweating, and sometimes exhausted, lads are adorning social media as they complete their daily challenges and people are sending sponsorship monies to support their endeavour, hurtling them towards their £5,000 target.

There is a link at https://uk.virginmoneygiving.com/Team/TheLads2 if you would like to show your support.

It really is a welcome fundraiser for Wirral Hospice St John’s (and Maggie’s) right now as many of this year’s larger participation events are now cancelled. Charity finances will inevitably take a hit but, as usual, our Wirral Community have rallied around to help us to continue to provide our specialist care and support services.

And, not least, the lads from Calday Grange Grammar School, still friends after 20 odd years. To them we say, Sirs, you are you are certainly Gentlemen and Scholars and we thank you from the bottom of our hearts….

*The full 15 below are (from l-r)

Paul Parry, Dan Burns, Stu Gosling, Mike Heller, Mark Leyland,

Dave Raven, Matty Roberts, Adam Simpson, Michael Mounsey, Giles Pullen,

Trev Fisher, Martin Jones, Martin Robinson, Matthew Kelsey, Alex Wade.

Run - graphic -Text 1

Author: Billy Howard

If you’d like to help Wirral Hospice St John’s during the coronavirus pandemic crisis, some of the ways you can are outlined at http://www.wirralhospice.org/urgentappeal 

Thank You for always thinking of us.

Paul Parry (2)Dan BurnsStu GoslingMike HellerMark Leyland

Dave RavenDave RavenMatty RobertsAdam SimpsonMichael MounseyGiles Pullen

TrabsKnees in paddling Pool (ice added)Martin Dubai 2Matthew KelseyAlex Wade

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